Kakion respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit enquiries, or engage with our services.
Website: https://kakion.com · Email: support@kakion.com
1. Introduction
Kakion respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit enquiries, or engage with our services.
2. Information We Collect
We may collect and process the following types of information:
- Personal Details
- Name, email address, phone number, company name, and other contact information submitted through forms, bookings, or enquiries.
- Business Information
- Details about your company, services, marketing goals, and operational challenges shared during consultations or onboarding.
- Communication Data
- Messages, emails, or other correspondence sent through our website, social media platforms, or email.
- Website Usage Data
- Technical information such as IP address, browser type, pages visited, device information, and interaction behaviour collected through cookies or analytics tools.
3. How We Use Your Information
We use your information to:
- Respond to enquiries or requests for services
- Provide marketing, automation, and consulting services
- Schedule consultations or business audits
- Manage client relationships and onboarding
- Improve our website, services, and user experience
- Send relevant updates, newsletters, or marketing communications (with your consent)
- Comply with legal or regulatory obligations
4. Legal Basis for Processing
We process personal data based on the following legal grounds:
- Contractual Necessity
- To provide services requested by you, including consultations, marketing campaigns, and automation systems.
- Legitimate Interest
- To improve our services, operate our business efficiently, and maintain communication with potential or existing clients.
- Consent
- For marketing communications such as newsletters or promotional content. You may withdraw consent at any time.
- Legal Obligation
- To comply with applicable laws, financial regulations, or regulatory requirements.
5. Data Sharing
We do not sell or rent your personal data.
We may share your information with trusted partners only when necessary, including:
- Technology and software providers (CRM, automation, analytics, or hosting services)
- Contractors or service providers supporting our marketing operations
- Legal or regulatory authorities where required by law
All third parties are required to handle your data securely and confidentially.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable laws and business record obligations.
7. Cookies
Our website may use cookies and similar technologies to improve user experience and collect anonymous analytics data.
Cookies may help us:
- Understand how visitors interact with our website
- Improve performance and usability
- Measure marketing effectiveness
You can disable cookies through your browser settings at any time.
8. Your Data Protection Rights
Under the GDPR and Irish Data Protection Acts, you have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Restrict or object to certain processing activities
- Withdraw consent for marketing communications
- Lodge a complaint with the Data Protection Commission (DPC)
To exercise any of these rights, contact us at: support@kakion.com
9. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes to our services, legal requirements, or data practices. The most current version will always be available on this website.